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All ordered item(s) will be shipped via USPS, FedEx, or UPS within 24 hours of receipt of your order. (during business days excluding Sat, Sun & Holidays). Our standard shipping Methods (USPS & UPS) are fully trackable . It is very necessary to protect your package from any unexpected incident (lost package by carrier etc,,). Please be aware of that the carrier might request a signature of receiver for prompt delivery and protecting both customers and Music Plaza. For any Next-Day, Second-Day, Thee-Day Delivery, the days will be counted from the shipped date.
We are not responsible for any returned package(s) due to incorrect address, absence at the time of the delivery, and other reasons that caused by customers.
All packages come with a tracking number via USPS, FedEx, and UPS. PLEASE NOTE that we are NOT LIABLE for packages once they have been delivered and are reflected as such on the tracking number.
I ordered the wrong version of this poster and the people in customer service were very kind and switched it for me, and responded very promptly to my questions about where the poster was when shipping took longer than usual. However, the poster was unprotected in the cardboard tube, and one of the corners was quite crumpled. It's not terrible and doesn't interfere with the images of the members, but it was a disappointing when my experience was otherwise so good.
I ordered the wrong version of this poster and the people in customer service were very kind and switched it for me, and responded very promptly to my questions about where the poster was when shipping took longer than usual. However, the poster was unprotected in the cardboard tube, and one of the corners was quite crumpled. It's not terrible and doesn't interfere with the images of the members, but it was a disappointing when my experience was otherwise so good.