태연 | TAEYEON | 2ND ALBUM [ PURPOSE ] | (RED VER.) POSTER ONLY

Hello Andrea, we're sorry to hear this happened! Our staff members do make sure to put plenty of bubblewrap in our tubes before shipping out, but there have been a few times where the ends have been creased due to the harsh shipping conditions from the post office. Please give us an email with your order number at support@musicplaza.com and we can help you out with this!