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All ordered item(s) will be shipped via USPS, FedEx, or UPS within 24 hours of receipt of your order. (during business days excluding Sat, Sun & Holidays). Our standard shipping Methods (USPS & UPS) are fully trackable . It is very necessary to protect your package from any unexpected incident (lost package by carrier etc,,). Please be aware of that the carrier might request a signature of receiver for prompt delivery and protecting both customers and Music Plaza. For any Next-Day, Second-Day, Thee-Day Delivery, the days will be counted from the shipped date.
We are not responsible for any returned package(s) due to incorrect address, absence at the time of the delivery, and other reasons that caused by customers.
All packages come with a tracking number via USPS, FedEx, and UPS. PLEASE NOTE that we are NOT LIABLE for packages once they have been delivered and are reflected as such on the tracking number.
SIZE : 24" X 36"
The shipping was quick but when I pulled out the poster the bottom of it was all dented and bent as if some one was shoving the poster in with aggression or in a hurry. I’d appreciate if you treated them with more care because we are not paying for them to come with damages.
Hello Andrea, we're sorry to hear this happened! Our staff members do make sure to put plenty of bubblewrap in our tubes before shipping out, but there have been a few times where the ends have been creased due to the harsh shipping conditions from the post office. Please give us an email with your order number at support@musicplaza.com and we can help you out with this!
The shipping was quick but when I pulled out the poster the bottom of it was all dented and bent as if some one was shoving the poster in with aggression or in a hurry. I’d appreciate if you treated them with more care because we are not paying for them to come with damages.
Hello Andrea, we're sorry to hear this happened! Our staff members do make sure to put plenty of bubblewrap in our tubes before shipping out, but there have been a few times where the ends have been creased due to the harsh shipping conditions from the post office. Please give us an email with your order number at support@musicplaza.com and we can help you out with this!