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All ordered item(s) will be shipped via USPS, FedEx, or UPS within 24 hours of receipt of your order. (during business days excluding Sat, Sun & Holidays). Our standard shipping Methods (USPS & UPS) are fully trackable . It is very necessary to protect your package from any unexpected incident (lost package by carrier etc,,). Please be aware of that the carrier might request a signature of receiver for prompt delivery and protecting both customers and Music Plaza. For any Next-Day, Second-Day, Thee-Day Delivery, the days will be counted from the shipped date.
We are not responsible for any returned package(s) due to incorrect address, absence at the time of the delivery, and other reasons that caused by customers.
All packages come with a tracking number via USPS, FedEx, and UPS. PLEASE NOTE that we are NOT LIABLE for packages once they have been delivered and are reflected as such on the tracking number.
Shipping: Sequential shipping after June 27, 2024 (Thu)
During the pre-order sale period, customers who purchase over $60(Before Tax&Shipping) will receive 1 set of selfie photocards randomly selected from 4 sets (1 set contains 2 cards).
If you purchase items with different delivery dates together, they will be shipped together based on the latest delivery date. We kindly ask for your careful consideration before making a purchase.
This product is sold in limited quantities and may be sold out early if the prepared stock is depleted.
[Product Information]
* Biodegradable packaging may tear easily due to its material characteristics and
is not eligible for exchange or refund.
* OPP, shrink wrap film, scratches, and damage to the package for product
protection are not eligible for exchange or return.
* Due to the nature of sewn products, slight variations in facial shapes or imperfect
finishing may occur, but this does not qualify as defective and therefore cannot
be exchanged or refunded.
* For sewn products, there may be size discrepancies during cutting or sewing
(±1~2CM).
*Minor scratches and blemishes may occur due to the nature of the product,
which do not qualify as defects.
* For prints and outputs (photocards), scratches, and indentations under 5mm
(excluding portraits) are not eligible for exchange or return.
* Missing components will not be provided additionally unless accurately
documented in an unboxing video if one is not provided during box opening.
* The image provided is for illustrative purposes only to aid in understanding the
product. Designs, sizes, and materials of the actual product may vary from what
is shown in the image due to the production process.
* This product is prepared in limited quantities and may be sold out early if stock is
depleted.
* Authentic hologram stickers are attached to JYP products sold by retailers.