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All ordered item(s) will be shipped via USPS or UPS within 24 hours of receipt of your order. (during business days excluding Sat, Sun & Holidays). Our standard shipping Methods (USPS & UPS) are fully trackable . It is very necessary to protect your package from any unexpected incident (lost package by carrier etc,,). Please be aware of that the carrier might request a signature of receiver for prompt delivery and protecting both customers and Music Plaza. For any Next-Day, Second-Day, Thee-Day Delivery, the days will be counted from the shipped date.
We are not responsible for any returned package(s) due to incorrect address, absence at the time of the delivery, and other reasons that caused by customers.
All packages come with a tracking number via USPS and UPS. PLEASE NOTE that we are NOT LIABLE for packages once they have been delivered and are reflected as such on the tracking number.
*This item is non-refundable *
All Light Sticks are fully reviewed & inspected by Music Plaza's quality control team to ensure they are working properly
Do not leave the batteries inside the light stick when not in use. Doing so may result in damage to the internal battery pack.
(This item is not eligible for any refunds or exchanges unless damaged during transit. Outer box damage is not eligible for any compensation. )
Really happy with my purchases me and my friends are ready for the concert :) !
Had to go with them again buying a light stick but the first one sent, a part of it was loose and broke off. Contacted them and sent it back. They checked it out and said it was fine but I paid extra for exchange for a different light stick ($15 shipping). Then when the package came in they sent me some kind of album so something must’ve got mixed up. Contacted them again and sent it back. My trip to LA was around the corner and wouldn’t have time to ship to me so I requested to pick up in store since I will be in town. Went to go pick it up during LA traffic time but when I got there everything went smoothly they also gave a couple of freebie picture cards. In the end I got the lightstick for my sister going to Blackpink concert. She was so happy and excited to use it. The stick itself was in great condition definitely better than the first one sent. There was a lot of mix up and confusion with so many things. The whole process was stressful. Hope other customers don’t go through what I did. But still grateful for the customer service for helping me out especially clearing up the payment process. Thanks again! I will still be a customer here to get all of my kpop needs online since I live in Hawaii.
I’m a first time customer of MusicPlaza. I was searching everywhere to order a BP Lightstick in time for the LA concert. Thankfully I found MusicPlaza and submitted my order. It was packaged securely with LOTS of bubble wrap. I like how they had a sticker that says they made sure to test that it works first before shipping it. Shipping was also super quick! I live in HI and it came in about a week which is great! I’m definitely re-purchasing other K-pop items from them again!
I had high hopes for this lightstick and honestly my fault for thinking it was a well made lightstick. It’s very lightweight which is good but the hearts aren’t sturdy (my fault for thinking it would be) the hearts are rubber and flimsy. It’s still cute tho and it actually is kinda growing on me . Also i didn’t get any pcs which was sad 3
Arrived perfectly! Everything works well, it’s kinda hard for me to make it squeak though. You have to hit it against a hard surface. I also didn’t receive any photocards. Beside that, I love it!
Really happy with my purchases me and my friends are ready for the concert :) !
Had to go with them again buying a light stick but the first one sent, a part of it was loose and broke off. Contacted them and sent it back. They checked it out and said it was fine but I paid extra for exchange for a different light stick ($15 shipping). Then when the package came in they sent me some kind of album so something must’ve got mixed up. Contacted them again and sent it back. My trip to LA was around the corner and wouldn’t have time to ship to me so I requested to pick up in store since I will be in town. Went to go pick it up during LA traffic time but when I got there everything went smoothly they also gave a couple of freebie picture cards. In the end I got the lightstick for my sister going to Blackpink concert. She was so happy and excited to use it. The stick itself was in great condition definitely better than the first one sent. There was a lot of mix up and confusion with so many things. The whole process was stressful. Hope other customers don’t go through what I did. But still grateful for the customer service for helping me out especially clearing up the payment process. Thanks again! I will still be a customer here to get all of my kpop needs online since I live in Hawaii.
I’m a first time customer of MusicPlaza. I was searching everywhere to order a BP Lightstick in time for the LA concert. Thankfully I found MusicPlaza and submitted my order. It was packaged securely with LOTS of bubble wrap. I like how they had a sticker that says they made sure to test that it works first before shipping it. Shipping was also super quick! I live in HI and it came in about a week which is great! I’m definitely re-purchasing other K-pop items from them again!
I had high hopes for this lightstick and honestly my fault for thinking it was a well made lightstick. It’s very lightweight which is good but the hearts aren’t sturdy (my fault for thinking it would be) the hearts are rubber and flimsy. It’s still cute tho and it actually is kinda growing on me . Also i didn’t get any pcs which was sad 3
Arrived perfectly! Everything works well, it’s kinda hard for me to make it squeak though. You have to hit it against a hard surface. I also didn’t receive any photocards. Beside that, I love it!