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All ordered item(s) will be shipped via USPS, FedEx, or UPS within 24 hours of receipt of your order. (during business days excluding Sat, Sun & Holidays). Our standard shipping Methods (USPS & UPS) are fully trackable . It is very necessary to protect your package from any unexpected incident (lost package by carrier etc,,). Please be aware of that the carrier might request a signature of receiver for prompt delivery and protecting both customers and Music Plaza. For any Next-Day, Second-Day, Thee-Day Delivery, the days will be counted from the shipped date.
We are not responsible for any returned package(s) due to incorrect address, absence at the time of the delivery, and other reasons that caused by customers.
All packages come with a tracking number via USPS, FedEx, and UPS. PLEASE NOTE that we are NOT LIABLE for packages once they have been delivered and are reflected as such on the tracking number.
All Light Sticks are fully reviewed & inspected by Music Plaza's quality control team to ensure they are working properly
Do not leave the batteries inside the light stick when not in use. Doing so may result in damage to the internal battery pack.
(This item is not eligible for any refunds or exchanges unless damaged during transit. Outer box damage is not eligible for any compensation. )
GENERAL PRECAUTIONS FOR RETURNS:
We have had many people returning USED, DAMAGED or FAKE TWICE light sticks purchased from other places and we no longer take any returns for STRAY KIDS light sticks.
*PLEASE TAKE THE BATTERIES OUT WHEN NOT IN USE!*
Super happy with my lightstick. Came faster than expected too.
It's seriously so pretty in person I got it given to me as a gift, incredible
Love it! I’ve used it at 4 SKZ concerts now!
Got it for my daughter's 16th birthday, and she was so excited that she cried.
There's just nothing that's brighter or prettier than this lightstick. Well, except for Hannie. Sorry, but who's dumb enough to argue with a wild animal on that one? Certainly not me! (Seriously though, get the lightstick.)
Super happy with my lightstick. Came faster than expected too.
It's seriously so pretty in person I got it given to me as a gift, incredible
Love it! I’ve used it at 4 SKZ concerts now!
Got it for my daughter's 16th birthday, and she was so excited that she cried.
There's just nothing that's brighter or prettier than this lightstick. Well, except for Hannie. Sorry, but who's dumb enough to argue with a wild animal on that one? Certainly not me! (Seriously though, get the lightstick.)