While the album came in a box in perfect condition, the poster came in a tube and had been damaged. I'm not sure what happened, but a chunk of the tube was damaged and open. My mailman assured me that it wasn't him, that's how he received it. From what I could see, I thought it was just the very bottom or top that was crumpled. The only way to open it was like those Pillsbury crescent rolls, and when I did I realized that the top and bottom of the poster was messed up. It was probably the USPS' fault, or maybe a defective tube but either way I'm a pretty sad considering I spent extra for the poster and its shipping and yet it came ruined. Never had a problem ordering from here before, but now I might think twice before getting a poster at least.